Privacy Policy | Nirmaanly AI

Your privacy is critically important to us at Nirmaanly AI ("we", "our", "us"). We have a few fundamental principles: we don't ask for your personal information unless we truly need it, we don't share it except to comply with the law or protect our rights, and we don't store it unless required for the on-going operation of our services. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.

1Information We Collect

Information you provide to us directly: When you register for an account, subscribe to a paid tier, or contact support, we collect your name, email address, payment billing details (processed securely via our payment partners), and any textual prompts or assets you upload to the Builder.

Information we collect automatically: When you access our Platform, we automatically collect technical data including your IP address, browser type, operating system, referring URLs, device information, and diagnostic telemetry regarding your interaction with our Builder interface.

2How We Use Your Data & AI Models

We use your information for the following purposes:

To provide, maintain, and securely host the AI app builder infrastructure.
To process subscription payments and combat fraud.
To understand and analyze how you use our services to optimize AI inference latency.
To communicate with you regarding platform updates, security alerts, and technical notices.

AI Training Guarantee: We specifically process conversational data (in English, Hindi, Hinglish, etc.) and code generation requests to return the application output to you. None of your proprietary business logic, prompts, or generated code architectures are used to train our base AI models without your explicit, opt-in consent.

3Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

Third-Party Service Providers: We share data with trusted infrastructure providers (e.g., AWS, Vercel) and payment processors (e.g., Stripe, Razorpay) who are bound by strict confidentiality agreements.
Legal Compliance: We may disclose information if required by law, subpoena, or government request in the Republic of India to protect our legal rights or prevent fraud.
Business Transfers: If Nirmaanly AI is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction under the same privacy obligations.

4Data Retention & Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. If you delete your account, your data is soft-deleted and permanently purged from our primary databases within 30 days.

We implement industry-standard security measures, including AES-256 encryption at rest and TLS 1.3 in transit, and enforce strict Zero-Trust access policies for our engineering teams.

5Children's Privacy

Our Services are not directed to children under the age of 18. We do not knowingly collect personal data from children. If we become aware that an individual under 18 has provided us with personal information without verifiable parental consent, we will take immediate steps to delete such information from our servers.

6Your Privacy Rights

Depending on your jurisdiction, you have the right to access, correct, export, or permanently delete your personal data. You may exercise these rights directly through your Account Settings or by contacting our Data Protection Officer at legal@nirmaanly.com.